CORONAVIRUS UPDATE – Tuesday 5th January
Following the UK Government’s announcement last night we have taken the decision to keep the park closed until 27th March (this date will be reviewed following future Government announcements). If you already have booking before this date we will not be requesting your balance payment when it is due and will be contacting you a few days before your holiday is due to commence.
We continue to take bookings for the remainder of 2021 and would like to reassure everyone who has a holiday booked or is considering making a booking that if the Government were to impose a lockdown either here or at your home postcode which prevents you from taking your holiday then we will transfer your booking to alternative dates or refund in full.
We have conducted a thorough COVID-19 Risk Assessment as the safety of our guests and staff is our priority. This will result in some elements of your holiday changing slightly, as detailed below. These may be subject to change closer to your holiday date and we will keep you fully informed. Current social distancing must be observed in all areas of the park.
We pride ourselves on our high cleaning standards in our lodges. We will be following the COVID-19 cleaning procedures as advised by the UK Government and the British Holiday and Home Parks Association. The additional cleaning procedures will require some adjustment to your arrival times and check in procedure – see below.
Hand sanitiser will be available in all communal areas but we would appreciate you bringing your own small bottle of hand sanitiser to carry at all times.
Reception and Information Areas
The opening times of reception will be restricted but you will be able to contact us by phone/text/WhatApp at any time of the day. There will be a one way system operating in and out of reception and there will be a limit of one person in reception at any time.
The board games, books and maps will be removed from the reception area.
The Tourist Information Hut will be closed.
Day of arrival and Departure
Due to the additional cleaning procedures we have had the change your arrival time to 3pm and departure time to 9am. We will be operating a contactless check in/check out procedure and we will provide details 3 to 5 days before your arrival.
Play Area & Garden Games
The play area and playing field will be open but the garden games will not be available. Hand sanitiser will be provided for use before and after using the play equipment. All children MUST be supervised. Current social distancing must be observed.
The recycling area will be open – hand sanitiser will be available and you will be requested to use this on entering and leaving. Only one person/family group will be permitted in the area at one time.
The laundry facilities will be available. Hand sanitiser will be provided and must be used on entering and leaving the laundry room. We will have a regular cleaning schedule in place.
The Local Area
You will not find our usual information folder in your lodge. We will email you a copy of this prior to your arrival (or provide a disposable paper copy for those guests without email). Visits to any attractions that are open may have to be booked in advance – it is therefore essential that you contact any attractions you wish to visit prior to your arrival.
The Polgooth Inn, like many local pubs has reopened with social distancing measures in place. It is essential you contact any pubs/restaurants you wish to visit prior to your arrival as booking will be essential.
The Polgooth Stores will still provide a delivery service any day of the week – your orders can be placed via the link on our website.
If you feel unwell
If you begin to feel unwell, or show COVID symptoms before your holiday it is important that you do not travel. If you should become ill during your stay, you will be required to isolate, inform us immediately and travel home as per Government advice.
St. Margaret’s park offers a choice of quality holiday accommodation set in the heart of Cornwall. Twenty-nine self catering holiday lodges and superbly restored 18th Century Engine House nestle in six acres of peaceful parkland with a meandering stream running through the park.
This family run park is perfectly positioned for visiting The Eden Project, The Lost Gardens of Heligan and exploring the sandy beaches, quiet coves and historic harbours which abound on Cornwall’s gentle south coast.
The sheltered setting of St. Margaret’s makes an ideal choice for early and late holidays
Throughout the year the park blossoms with a vast array of colour from the varied trees and flowers that thrive throughout the park. Bird and animal life abounds in the natural settings with even an occasional badger spotted. The squirrels and ducks are an endless source of entertainment and fascination and we have blackbirds that come regularly for their morning crumbs. Birdwatchers often report sighting unusual species, especially in the spring and autumn.
St Margaret’s has been known for years by the discerning self catering holidaymaker seeking peace and privacy in a beautiful settings. Some fifty percent of our guests are repeat bookings and many more from recommendations.
For the elderly simply to sit in the sun or walk quietly through the park is often as important a part of the holiday as the trip to the beach or visits to local places of interest. Children enjoy the natural setting and freedom that most parents feel able to give them.