CORONAVIRUS UPDATE  – Monday 12th April

St Margaret’s Park has reopened today.

We would like to reassure everyone who has a holiday booked or is considering making a booking that if the Government were to impose a lockdown either here or at your home postcode which prevents you from taking your holiday then we will transfer your booking to alternative dates or refund in full.

We have conducted a thorough COVID-19 Risk Assessment as the safety of our guests and staff is our priority.  This will result in some elements of your holiday changing slightly, as detailed below.  These may be subject to change closer to your holiday date and we will keep you fully informed.  Current social distancing must be observed in all areas of the park.

Cleaning Procedures

We pride ourselves on our high cleaning standards in our lodges.  We will be following the COVID-19 cleaning procedures as advised by the UK Government and the British Holiday and Home Parks Association.   The additional cleaning procedures will require some adjustment to your arrival times and check in procedure – see below.

Hand sanitiser will be available in all communal areas but we would appreciate you bringing your own small bottle of hand sanitiser to carry at all times.

­Reception and Information Areas

The opening times of reception will be restricted but you will be able to contact us by phone/text/WhatApp at any time of the day.  There will be a limit of one person or family group in reception at any time.

The board games, books and maps will be removed from the reception area.

Day of arrival and Departure

Due to the additional cleaning procedures we have had the change your arrival time to 3pm and departure time to 9am.  We will be operating a contactless check in/check out procedure and we will provide details 3 to 5 days before your arrival.

­Play Area & Garden Games

The play area and playing field will be open but the garden games will not be available.  Hand sanitiser will be provided for use before and after using the play equipment.  All children MUST be supervised.  Current social distancing must be observed.

Recycling Area

The recycling area will be open – hand sanitiser will be available and you will be requested to use this on entering and leaving.  Only one person/family group will be permitted in the area at one time.

Laundry Room

The laundry facilities will be available.  Hand sanitiser will be provided and must be used on entering and leaving the laundry room.  We will have a regular cleaning schedule in place.

The Local Area

You will not find our usual information folder in your lodge but it is now available on the website – see the link at the bottom of this page.   Visits to any attractions that are open may have to be booked in advance – it is therefore essential that you contact any attractions you wish to visit prior to your arrival. 

If you are planning to visit The Lost Gardens of Heligan during your stay you need to purchase your tickets online – enter the code ‘stmargarets’ at the checkout to receive a 20% discount on the garden admission price.

The Polgooth Inn is reopening on Monday 12th April for outdoor drinks and dining (no bookings required).  The indoor areas reopen on 17th May and bookings can be made online at www.polgoothinn.co.uk.  It is essential you contact any pubs/restaurants you wish to visit prior to your arrival as booking may be essential if they are open.

The Polgooth Stores will still provide a delivery service any day of the week – your orders can be placed via the link on our website.

If you feel unwell

If you begin to feel unwell, or show COVID symptoms before your holiday it is important that you do not travel. If you should become ill during your stay, you will be required to isolate, inform us immediately and travel home as per Government advice.

Holiday Lodges

St. Margaret’s park offers a choice of quality holiday accommodation set in the heart of Cornwall. Twenty-nine self catering holiday lodges and superbly restored 18th Century Engine House nestle in six acres of peaceful parkland with a meandering stream running through the park.

This family run park is perfectly positioned for visiting The Eden Project, The Lost Gardens of Heligan and exploring the sandy beaches, quiet coves and historic harbours which abound on Cornwall’s gentle south coast.

The sheltered setting of St. Margaret’s makes an ideal choice for early and late holidays

Throughout the year the park blossoms with a vast array of colour from the varied trees and flowers that thrive throughout the park. Bird and animal life abounds in the natural settings with even an occasional badger spotted. The squirrels and ducks are an endless source of entertainment and fascination and we have blackbirds that come regularly for their morning crumbs. Birdwatchers often report sighting unusual species, especially in the spring and autumn.

St Margaret’s has been known for years by the discerning self catering holidaymaker seeking peace and privacy in a beautiful settings. Some fifty percent of our guests are repeat bookings and many more from recommendations.

For the elderly simply to sit in the sun or walk quietly through the park is often as important a part of the holiday as the trip to the beach or visits to local places of interest. Children enjoy the natural setting and freedom that most parents feel able to give them.